Privacy Policy

Effective Date: 10 June 2026  |  Operated by Nuvra Limited

DATA CONTROLLER: Nuvra Limited, Masdar City Free Zone, Abu Dhabi, UAE
PRIMARY FRAMEWORK: UAE Federal Decree-Law No. 45 of 2021 (UAE PDPL)
CONTACT: privacy@nuvra.agency

Vyntox does not collect, store, or process any trading activity, portfolio data, brokerage account information, or financial profile data of any kind.

1. Introduction and Identity of Data Controller

1.1  Nuvra Limited (“Nuvra”, “we”, “us”, “our”), incorporated in Masdar City Free Zone, Abu Dhabi, United Arab Emirates, operates Vyntox (“the Service”) — an algorithmic market analysis indicator delivered via the TradingView platform.

1.2  Nuvra is the data controller in respect of personal data collected in connection with the Service. This Privacy Policy explains what personal data we collect, why we collect it, how we use it, with whom we share it, and what rights you hold in relation to it.

1.3  This Privacy Policy applies to all users of the Vyntox website, subscription portal, and Service, regardless of jurisdiction. Where you access the Service from a jurisdiction with specific data protection requirements — including the EEA (GDPR), the United Kingdom (UK GDPR), or the United States (CCPA/CPRA) — additional provisions in Section 11 apply.

1.4  Nuvra operates under UAE Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data (“UAE PDPL”) as the primary applicable data protection framework.

2. What Data We Collect

2.1 Account and Identity Data

  • Full name
  • Email address
  • TradingView username (for access provisioning)
  • Country of residence (for tax and compliance purposes)

2.2 Payment and Billing Data

  • Billing address
  • Transaction reference numbers and payment history
  • Payment method type (card type, last four digits)

Note: Full payment card details are processed exclusively by our payment processor and are never transmitted to or stored by Nuvra.

2.3 Usage and Technical Data

  • Subscription plan, start date, renewal dates, and status
  • Communication records — support tickets, email correspondence
  • Device type, browser type, and IP address when accessing the Vyntox website or subscriber portal
  • Website interaction data (pages visited, time on page) collected via cookies and analytics tools

2.4 Data We Do NOT Collect

Nuvra does NOT collect, store, or process your trading activity, open positions, or portfolio data; your brokerage account information or credentials; your financial circumstances, investment objectives, or risk profile; or any data generated within your TradingView account beyond your username. Vyntox delivers analytical output to your TradingView environment. We have no visibility into how you use that output or any trading decisions you make.

3. How and Why We Use Your Data

PurposeData UsedLegal Basis
Provisioning and managing your subscriptionAccount data, payment dataPerformance of contract
Processing payments and managing billingPayment dataPerformance of contract
Granting TradingView indicator accessTradingView username, subscription statusPerformance of contract
Sending subscription confirmations, renewal notices, and receiptsEmail addressPerformance of contract
Responding to support requestsAccount data, communication recordsPerformance of contract / Legitimate interests
Fraud prevention and securityTechnical data, payment dataLegitimate interests / Legal obligation
Improving the Service and websiteUsage and technical data (anonymised where possible)Legitimate interests
Sending service-related announcements and material policy updatesEmail addressLegitimate interests
Compliance with legal and regulatory obligationsAll categories as requiredLegal obligation
Marketing communications (where consent given)Email addressConsent

3.1  Nuvra does not use your personal data to make automated decisions that produce legal or similarly significant effects on you.

3.2  Nuvra does not use your personal data to build profiles for the purpose of targeted advertising by third-party advertisers.

4. Marketing Communications

4.1  With your separate, opt-in consent, Nuvra may contact you by email with information about Vyntox updates, new features, or other Nuvra products and services.

4.2  You may withdraw your marketing consent at any time by clicking “unsubscribe” in any marketing email or by contacting us at privacy@vyntox.com. Withdrawal of consent does not affect the lawfulness of marketing carried out prior to withdrawal.

4.3  Withdrawal of marketing consent does not affect the delivery of transactional communications necessary to administer your subscription, which are sent on the basis of contract performance and are not subject to marketing opt-out.

5. Data Sharing and Third Parties

5.1  Nuvra does not sell, rent, or trade your personal data to third parties for commercial purposes under any circumstances.

5.2  We share personal data only with the following categories of third parties, strictly as necessary:

Payment Processors
Your billing and payment data is processed by our authorised payment processor(s) operating under their own privacy and security frameworks. We share only what is necessary to process your transaction.

TradingView
Your TradingView username is shared with TradingView’s platform systems solely for the purpose of granting and managing indicator access. Your use of TradingView is governed by TradingView’s own Terms of Service and Privacy Policy.

Email and Communications Providers
We use third-party email service providers to deliver transactional and marketing emails. These providers process your email address and communication metadata on our behalf under data processing agreements.

Analytics Providers
We may use website analytics tools to understand aggregate usage patterns. Where such tools process personal data, they do so as data processors under our instruction. We configure these tools to minimise personal data collection where possible.

Legal and Regulatory Authorities
We will disclose personal data to competent courts, law enforcement, or regulatory authorities where required to do so by applicable law, valid legal process, or to protect the rights, property, or safety of Nuvra, our users, or the public.

Business Transfers
In the event of a merger, acquisition, or sale of all or substantially all of Nuvra’s assets, your personal data may be transferred to the successor entity. We will provide advance notice of any such transfer and the privacy choices available to you.

6. International Data Transfers

6.1  Nuvra operates from the United Arab Emirates. By subscribing to the Service, you acknowledge that your personal data will be processed in the UAE.

6.2  Where we transfer personal data to third-party service providers located outside the UAE, we take reasonable steps to ensure that such transfers are protected by appropriate safeguards, including contractual data protection clauses consistent with UAE PDPL requirements and, where applicable, the standard contractual clauses or equivalent mechanisms required by EEA or UK law.

7. Data Retention

7.1  We retain your personal data for as long as necessary to fulfil the purposes for which it was collected, including:

Data CategoryRetention Period
Active subscription dataDuration of subscription + 5 years (UAE commercial record-keeping)
Payment transaction records5 years from transaction date (UAE financial record-keeping obligations)
Support communications2 years from date of last communication
Marketing consent recordsUntil consent withdrawn + 1 year thereafter
Website analytics dataRetained in anonymised/aggregated form indefinitely

7.2  Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in a manner that prevents identification.

8. Data Security

8.1  Nuvra implements appropriate technical and organisational measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction, including:

  • Encrypted transmission of data via HTTPS/TLS protocols
  • Access controls limiting personal data access to authorised Nuvra personnel on a need-to-know basis
  • Contractual data protection obligations imposed on all third-party processors
  • Regular review of security practices as the Service scales

8.2  No method of data transmission or storage over the internet is completely secure. While we implement industry-standard protections, we cannot guarantee absolute security. In the event of a personal data breach that poses a risk to your rights, we will notify you and relevant authorities in accordance with applicable law.

9. Your Rights

9.1  Subject to applicable law, you have the following rights in relation to your personal data:

RightWhat It Means
AccessRequest a copy of the personal data we hold about you
RectificationRequest correction of inaccurate or incomplete data
ErasureRequest deletion of your data, subject to legal retention obligations
RestrictionRequest that we limit processing of your data in certain circumstances
PortabilityReceive your data in a structured, machine-readable format
ObjectionObject to processing based on legitimate interests, including direct marketing
Withdraw ConsentWithdraw any consent previously given, without affecting prior processing

9.2  To exercise any of these rights, submit a written request to privacy@vyntox.com. We will respond within thirty (30) days of receipt. We may request verification of your identity before processing your request.

9.3  We will not discriminate against you or alter your subscription terms as a result of your exercising any data rights.

10. Cookies and Tracking Technologies

10.1  The Vyntox website uses cookies and similar tracking technologies to support site functionality, remember your preferences, and analyse usage patterns.

10.2  Categories of cookies we use:

CategoryPurposeCan Be Disabled?
Strictly NecessaryCore website functionality, session management, securityNo — required for site to function
FunctionalRemembering your preferences and login stateYes
AnalyticsUnderstanding how visitors interact with the site (aggregated, anonymised)Yes
MarketingDelivering relevant communications (only with consent)Yes

10.3  You may manage your cookie preferences through the cookie consent banner displayed on your first visit to the Vyntox website, or through your browser settings. Disabling non-essential cookies will not affect your ability to use the Service.

10.4  We do not use cookies or tracking technologies to monitor your TradingView activity or your use of the Vyntox indicator within the TradingView environment.

11. Jurisdiction-Specific Provisions

11.1 European Economic Area and United Kingdom (GDPR / UK GDPR)
If you are located in the EEA or UK, you have additional rights under the General Data Protection Regulation or UK GDPR, including the right to lodge a complaint with your local data protection supervisory authority. Our legal bases for processing are as set out in Section 3. Where we rely on legitimate interests, you may request further information about our balancing assessment.

11.2 United States — California (CCPA / CPRA)
If you are a California resident, you have the right to know what personal information we collect and how it is used, the right to delete your personal information, the right to opt out of the “sale” or “sharing” of personal information (Nuvra does not sell or share personal information for cross-context behavioural advertising), and the right to non-discrimination for exercising your privacy rights. To submit a CCPA rights request, contact privacy@vyntox.com.

11.3 Other Jurisdictions
Nuvra makes reasonable efforts to comply with applicable data protection laws in the jurisdictions from which it accepts subscribers. If you have questions about your rights under the laws of your specific jurisdiction, please contact us at privacy@vyntox.com.

12. Children's Privacy

12.1  The Service is intended solely for individuals aged eighteen (18) years and older. Vyntox does not knowingly collect personal data from individuals under the age of 18.

12.2  If we become aware that we have inadvertently collected personal data from a minor, we will take prompt steps to delete that data. If you believe a minor has submitted personal data to us, please contact privacy@vyntox.com immediately.

14. Changes to This Privacy Policy

14.1  Nuvra reserves the right to update this Privacy Policy at any time to reflect changes in our practices, legal obligations, or the nature of the Service. Material changes will be communicated to registered Subscribers via email no less than fourteen (14) days before taking effect.

14.2  The current version of this Privacy Policy is always available at vyntox.com/privacy-policy. The “Effective Date” at the top of this document indicates when the current version came into force.

15. Contact and Data Protection Inquiries

For all privacy-related inquiries, data rights requests, or concerns:

Data Controller: Nuvra Limited
Masdar City Free Zone, Abu Dhabi, UAE
Email: privacy@nuvra.agency
Website: vyntox.com/privacy-policy

We aim to respond to all privacy inquiries within 30 days of receipt.

This Privacy Policy is to be read together with the Vyntox Terms of Service and Subscription Policy.